Privacy policy

Effective Date: July 31, 2021

At FitMann, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you visit or shop on our website, we may collect the following information:

  • Full Name
  • Email Address
  • Mobile Number
  • Shipping & Billing Address
  • Payment Information (processed securely through trusted payment providers)
  • Order History
  • IP Address
  • Browser & Device Information
  • Cookies and Website Usage Data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Provide customer support.
  • Send order confirmations and shipping updates.
  • Improve our products and website experience.
  • Prevent fraud and unauthorized transactions.
  • Comply with legal obligations.
  • Send promotional offers and marketing emails (only if you have opted in).

3. Payment Security

FitMann does not store your complete credit or debit card information. All payments are securely processed through trusted payment gateways that follow industry-standard security practices.

4. Cookies

Our website uses cookies to:

  • Remember your preferences.
  • Improve website performance.
  • Analyze visitor behavior.
  • Personalize your shopping experience.

You may disable cookies through your browser settings, although some website features may not function properly.

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties such as:

  • Shipping & Logistics Partners
  • Payment Gateway Providers
  • Marketing & Analytics Services
  • Legal Authorities (when required by law)

These partners only receive the information necessary to perform their services.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

However, no method of internet transmission or electronic storage is 100% secure.

7. Marketing Communications

If you subscribe to our newsletter or promotional messages, you may receive updates about new arrivals, offers, and discounts.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

8. Your Rights

You may request to:

  • Access your personal information.
  • Correct inaccurate information.
  • Update your account details.
  • Delete your personal data (subject to legal requirements).
  • Withdraw marketing consent at any time.

9. Third-Party Services

Our website may include links or integrations with third-party services such as payment gateways, shipping providers, analytics tools, or social media platforms. Their privacy practices are governed by their own policies.

10. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.